Please read these terms and conditions carefully before transacting with UGS Group. They govern your rights, obligations, and the conditions under which financial services are rendered.
By accessing this website, visiting our branches, or applying for and utilizing any services offered by UGS Group of Companies, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions, all applicable laws, and regulations.
If you do not agree with any of these terms, you are prohibited from using or accessing our services and website. These terms govern all financial transactions, loan agreements, and customer relationships with UGS Group.
To be eligible to transact with UGS Group, apply for gold loans, or establish deposit accounts:
UGS Group provides financial solutions, including but not limited to:
Under regulatory directives, every customer must undergo verification.
You agree to provide true, accurate, current, and complete identification documents (e.g., Aadhaar, PAN, Voter ID). Providing forged documents, false declarations, or impersonating others will lead to immediate cancellation of services, forfeiture of benefits, and reporting to relevant statutory authorities.
You declare and warrant that you are the absolute and sole owner of the gold ornaments pledged, and that they are free from any encumbrances, claims, or disputes.
Pledged ornaments will be tested for purity and weight by UGS Group's certified appraiser using standardized methods. The loan amount disbursed is strictly based on this appraisal and internal valuation policies.
Pledged gold is stored in high-security vaults equipped with dual lock mechanisms, round-the-clock security surveillance, and comprehensive insurance coverage against theft or loss.
Interest rates are charged as specified on the Pawn Ticket / Loan Pledge Card signed during disbursement. Interest is calculated on a monthly or daily reducing balance, depending on the scheme.
You are expected to pay interest regularly on or before due dates. Failure to do so may trigger overdue interest rates or late payment penalties.
The loan tenure must be strictly adhered to. The entire principal and accrued interest must be settled on or before maturity.
If the loan is not closed or interest is not serviced within the loan tenure (or upon repeated defaults), UGS Group reserves the absolute right to recover all outstanding dues (including principal, interest, and costs) by public auctioning of the pledged gold ornaments.
Prior to the auction, a statutory notice will be sent to the customer's registered address, and auction advertisements will be published in leading regional newspapers.
Any surplus remaining from the auction sale after recovery of dues will be returned to the customer, and any deficit must be settled by the customer.
UGS Group of Companies, its directors, officers, employees, or agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your access to, use of, or inability to use our website or services.
While we take maximum precautions, we do not warrant that our website or electronic servers will be completely free of technical interruptions, bugs, or malicious files.
These Terms and Conditions and the financial contracts executed with UGS Group shall be governed by, and construed in accordance with, the laws of the Republic of India.
In the event of any disputes, claims, legal proceedings, or arbitration arising out of or related to these terms or services, the parties submit to the exclusive jurisdiction of the competent courts located in Mannarkkad, Kerala, India.
UGS Group Corporate Office
Casamia Building, Near Bus Stand, Mannarkkad, Kerala - 678582
Phone: 0492-4293335
Email: info@ugsgroup.in
UGS Group Corporate Office
Casamia Building, Near Bus Stand,
Mannarkkad, Kerala
- 678582
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